Help Center

If you have any questions or need immediate assistance, please use the form below to reach us. Our customer support team is ready to help you with any inquiries. You can also email us at support@prixzon.com for quick assistance.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shopping Information

How do I know if an item is in stock?

Do you offer international shipping?

Can I change my order after placing it?

Payment Information

What payment methods do you accept?

Is it safe to make payments on your website?

Can I apply a promo code to my order?

Order & Returns

How can I track my order?

What if I received the wrong item or a damaged product?

How do I return an item?

Ordering from Umino

How do I place an order?

Do you offer gift cards?

Can I modify my shipping address after placing my order?